How to manually install updated Ivanti Endpoint Security (EPS) files for testing purposes

Version 17

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 9.6Endpoint Manager 9.0 and OlderEndpoint Manager 2016.xEndpoint Manager 2017.x

    This article is meant only for testing the latest bits for Endpoint Security (EPS) on one or a limited number of clients to ensure compatibility or to test if a fix will work.

     

    The correct procedure for installing an entire Service Update can be found here.

     

    Manually updating a single client or a small number of clients for testing purposes

     

    Sometimes it may be preferable to update a single client or a small number of clients to test a new Service Update prior to updating the core.  The following describes how to do this:

     

    1. Extract the Service Update to the desired directory.  The default directory is to C:\Ivanti_Updates
    2. Go to the Ivanti_updates directory and then to the directory created for the extracted Service Update
    3. Extract the main.ZIP file (not the -client.zip file).
    4. Navigate to the LD -> 1 -> Image folder in the newly created unzipped directory.
    5. Make a backup of the existing files in the LDCLIENT\HIPS folder on the client.  (Endpoint Security will need to be stopped first).
    6. Copy the following files from the LD\1\IMAGE folder from the patch into the LDCLIENT\HIPS folder on the client:
      - AVEvtHdlr.exe
      - EncArchive.exe
      - EPSUI.exe
      - HipsClientConfig.exe
      - LDEncrypt.exe
      - LDSecDrv.32
      - LDSecDrv.64
      - LDSecSvc.exe
      - LDSecSvc64.exe
    7. Run HIPSClientConfig.exe on the client.  Wait 10 seconds and then reboot the computer (This will install the new driver).
    8. Test the issue or expected functionality change.