How to manually install updated Ivanti Endpoint Security (EPS) files for testing purposes

Version 15

    Verified Product Versions

    LANDESK Management Suite 9.5LANDESK Management Suite 9.6LANDESK Management Suite 9.0 and OlderLANDESK Management Suite 2016.x

    This article is meant only for testing the latest bits for Endpoint Security (EPS) on one or a limited number of clients to ensure compatibility or to test if a fix will work.


    The correct procedure for installing an entire Service Update can be found here.


    Manually updating a single client or a small number of clients for testing purposes


    Sometimes it may be preferable to update a single client or a small number of clients to test a new Service Update prior to updating the core.  The following describes how to do this:


    1. Extract the Service Update to the desired directory.  The default directory is to C:\landesk_patches
    2. Go to the landesk_patches directory and then to the directory created for the extracted Service Update
    3. Extract the main .ZIP file (not the file).
    4. Navigate to the Updates -> 1 -> Image folder in the newly created unzipped directory.
    5. Make a backup of the existing files in the LDCLIENT\HIPS folder on the client.  (Endpoint Security will need to be stopped first).
    6. Copy all of the files from the UPDATES\1\IMAGE folder from the patch into the LDCLIENT\HIPS folder on the client.
    7. Run HIPSClientConfig.exe on the client.  Wait 10 seconds and then reboot the computer (This will install the new driver).
    8. Test the issue or expected functionality change.