Apple issue with MDM - iOS 9.2 devices currently affected

Version 2

    Verified Product Versions

    Avalanche 6.1

    Environment:

    Avalanche On Demand (AOD)

    iOS 9.2 devices

     

    Issue:

    Can't install LD Portal Apps on my device

     

    Cause:

    When you use Mobile Device Management (MDM) to install an app in iOS 9.2, the installation might not finish

    This can happen if the MDM server requests the list of managed apps on the device before the installation is complete. Other MDM commands to your device will succeed unless they are behind an incomplete installation. To resolve the issue, clear the MDM server queue of any of the following commands:

    • Installing or updating apps (InstallApplication)
    • Returning the list of managed apps (ManagedApplicationList)

     

    Resolution:

    Apple plans to resolve this issue in a future software update.

    This is a known issue caused by an Apple defect. https://support.apple.com/en-us/HT205654