Getting Started with Mobility LANDESK Management Suite

Version 40

    Verified Product Versions

    LANDESK Management Suite 9.5LANDESK Management Suite 9.6LANDESK Management Suite 2016.xLANDESK Endpoint Manager 2017.x

    Introduction

    Mobility in EPM has been re-written to create a better, more unified experience throughout LANDESK Management Suite.  Below, outlines the common questions which may occur as you begin to use the new version.

     

     

    Prerequisites

       

    LDMS/EPM 2016/7/8+ no longer uses Wavelink Avalanche(AOD) for MDM.  If you have devices enrolled in Avalanche already, they will need to be re-enrolled before they can be managed from the LDMS/EPM console.  You can still leverage AOD as a standalone MDM platform. However, no integration services will work back to the core from Avalanche post update.  This includes LDAP login, enrollment, and LDAP targeted deployment.

     

     

     

    • The LANDESK Workspaces Android application requires Android OS 4.4.2 or newer.

     

    Initial Setup

     

     

     

     

     

     

    Basics

     

    iOS:

     

    Android:

     

    Windows:

     

    Universal:

     

    Troubleshooting

     

    EPM Mobility enrollment errors: LDMS 10 Mobility enrollment errors

    EPM Log information LDMS 2016 Mobility Log locations