Parent / Child Relationship Behavior

Version 2

    Verified Product Versions

    LANDESK Service Desk 7.8.xLANDESK Service Desk 2016.xLANDESK Asset Central 2016.xLANDESK Service Desk 2017.x

    From Service Desk 2016 you will now find that there are a new behaviours that you can add on a main Object in Object Designer.
    This is very useful when creating new Modules and you want to be able to set up Parent Child linking.

     

    You will find this new behaviour in the "Behaviors" option in Object Designer on the relevant Object.

     

    How to add this behavior:

    1. Log into Console as SA or as an Admin User and go to Object Designer

    2. Highlight the Object you wish to add the behavior to

    3. In the properties, select "Behaviors"

    4. In the "Available Items" select "Parent / Child Relationship"

    5. Click OK and save Object Designer.

     

    parentchild1.png

     

    The Attributes added are the following:

    Children Collection

    Parent Collection

     

    The relevant actions will be created automatically

     

    parentchild2.png

     

    Things to keep in mind:

    • This behavior will only be available on the Main Object for each Module.
    • This behavior will only be available on Modules that hasn't already got them added, (for example, Incident Module will already have this added)
    • This behavior can only be added once
    • If this behavior is added on a Module, you are no longer able to remove the behavior from the Object.

     

    parentchild2.png