Error Creating LANDESK Fuse web service during 9.5-9.6 upgrade.

Version 1

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 9.6Endpoint Manager 2016.x

    Description

     

    During an inline upgrade from LDMS 9.5 to 9.6 you have been presented with the following error.

    "ERROR: Execution of CreateBridgeITInstance completed. Return code: 1, State: Failure     (SetupController.ExecuteNextCommand())"


     

    Resolution


    1. Execute Command "iisreset /stop" in an elevated powershell
    2. Delete all files/folders from the following directories:
      • C:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files
      • C:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files
      • C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files
      • C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files
    3. Open IIS Manager and expand "Default Web Site"
    4. Enable Anonymous Authentication for the "ConfigurationCenter"

    http://puu.sh/mN03i/89df0e9e96.png

    1. Execute command "iisreset"
    2. Restart the installer or if you have not canceled it click "Try again"