Error Creating LANDESK Fuse web service during 9.5-9.6 upgrade.

Version 1

    Verified Product Versions

    LANDESK Management Suite 9.5LANDESK Management Suite 9.6LANDESK Management Suite 2016.x



    During an inline upgrade from LDMS 9.5 to 9.6 you have been presented with the following error.

    "ERROR: Execution of CreateBridgeITInstance completed. Return code: 1, State: Failure     (SetupController.ExecuteNextCommand())"



    1. Execute Command "iisreset /stop" in an elevated powershell
    2. Delete all files/folders from the following directories:
      • C:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files
      • C:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files
      • C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files
      • C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files
    3. Open IIS Manager and expand "Default Web Site"
    4. Enable Anonymous Authentication for the "ConfigurationCenter"

    1. Execute command "iisreset"
    2. Restart the installer or if you have not canceled it click "Try again"