Hardware information is not appearing in Asset Manager section

Version 2

    Verified Product Versions

    LANDESK Management Suite 2016.x

    Problems/Symptoms:



    Information for Hardware is not being displayed.


     




    Fix:


    There needs to be Warranty Information in Inventory in order for this to display. This can be done using B2B connectors or through a CSV file: Please refer to the following link for step by step instructions on how to do this:


    https://help.landesk.com/docs/help/en_US/LDDA/9.6/default.htm#DA/ldda_t_data_translation_services.htm%3FTocPath%3DData%2…




    Warranty information should then be written to inventory records like this:

     

     

    End Result:


    Information should then display in Workspaces