Changing Verity Server Details

Version 1
    Question

    Trying to move the Verity server or restore a database backup on a different system to the one on which it was taken

    Answer

    The Knowledge services do not hold the reference to the Verity server, it is kept in the database.  Therefore, when a different installation of Verity is required the database must be updated.  The steps to follow to achieve this are:

     

    1) Stop the knowledge services

     

    2) Close Console

     

    3) Run:  Delete from tps_application_setting WHERE (tps_name = 'VeritySettings')

     

    4) IIS Reset

     

    5) Start Services, this should set the new Verity location as the services auto-detect Verity if there is no reference in the DB

     

    6) Check in Console that the new location has been located and that a rebuild runs without error

    Environment

    ITBM all versions