Application Interface Language - Date Format in Web Access and Workspaces

Version 1

    Verified Product Versions

    LANDESK Service Desk 7.6LANDESK Service Desk 7.7.xLANDESK Service Desk 7.8.xLANDESK Service Desk 2016.xLANDESK Asset Central 2016.x

    The application interface language

    In addition to the designable parts of Service Desk appearing in the user's culture, the Web Access and LANDESK Workspaces application interfaces appear in the culture of the current user, provided that their culture is one of the cultures that Service Desk is localized into.

    The following languages are supported:

     

    PrefixLanguage
    de-DEGerman
    en-GBBritish English
    en-USAmerican English
    es-ESSpanish
    fr-FRFrench
    hr-HRCroatian
    it-ITItalian
    ja-JPJapanese
    pl-PLPolish
    pt-BRBrazilian Portuguese
    ru-RURussian
    zh-CNSimplified Chinese

     

     

    NOTE: This functionality is not available for the console.

     

     

    The application interface language in Web Access and LANDESK Workspaces is determinded as follows:

     

    1. If a user's culture is set to one of the supported cultures, then Service Desk appears in that language.
    2. If a user's culture is not specified, or is set to a culture that is not supported, then Service Desk appears in the language of the user's browser or mobile device if that is a supported language.
    3. If neither the user's culture nor the browser/device language are supported, then Service Desk appears in the language specified during the installation.

     

    For example, a Danish analyst using a Danish browser on a German Service Desk would see process windows in Danish and the Service Desk application interface in German because Danish is not a supported language.

    If this analyst's preferred second language was English, they could change their browser language to English, and then they would see process windows in Danish and the Service Desk application interface in English.

    NOTE: The Sign In page appears in the language of the user's browser, because at that point the user's identity is not known.

     

     

    The DATE format in Web Access and LANDESK Workspaces is determined as follows:

     

    1. If a user's culture is set to one of the supported cultures, then the Date Format will be in accordance to that language.
    2. If a user's culture is not specified, or is set to a culture that is not supported, for example Danish, then the Date Format will show in accordance with the language for the browser or mobile device if this is a supported language.
    3. If neither the user's culture nor the browser/device language are supported, then the Date Format will show in accordance with the language specified during the install.