LANDESK Service Desk 2016.1 Release Information and Useful Links

Version 6

    Verified Product Versions

    Service Desk 7.8.xService Desk 2016.xAsset Manager 2016.x

    Release Information


    LANDESK Service Desk version 2016.1 was released on April the 12th.
    This is a full release with various problem fixes and enhancements.



    How to obtain LANDESK Service Desk 2016.1:

    Download links for Service Desk 2016.1 are available to customers with a current maintenance agreement:

    Downloads for Ivanti Service Desk, Asset Manager and Xtraction


    For customers not yet using Service Desk 2016 or above please contact your account/sales/partner contact to obtain the new license file required.

    Support will not be able to provide you with the software or license but can assist in finding who to contact if you are unsure.



    New Features and other Documentation:

    For all help information, please see our Help Portal

    To download a full set of .pdf files of our Documents in any supported language and version, see our Product Documentation Site


    Design Apps in the spot light:

    Service Portfolio Design App. Design, build, create, and publish services as part of a process. The app is freely available from the Design App Store.



    Considerations before upgrading:



    Useful Documents:



    Installation / Upgrades: