Issue: AV username and password setup with LDMS

Version 3

    Verified Product Versions

    LANDESK Management Suite 9.6LANDESK Management Suite 2016.x

    Issue


    The problem occurs if you want to setup AV to use username and password to prevent users from accessing settings.

    When you setup everything, then export the settings to LDMS, import them to Agent Configuration and push the config to other machines in your environment, you won't be able to access settings in AV using the credentials you setup earlier.

     

    Cause


    Kaspersky updated AV to KES 10 SP1 MR2 starting from LDMS CP 1223, which also enabled Windows 10 support. The updated AV by design is not able to properly export/import username and password settings.

    After importing the settings to LDMS the password is changed to a temporary one which does not match the one entered earlier during setup.

    Solution / Workaround


    1. Download attached file pf1551.msp
    2. Create a batch file one the core server to run pf1551.msp ( msiexec /update .\pf1551.msp EULA=1 /qn )
    3. Push the batch to all machines where you would like the AV settings to be protected by a username and password.
    4. Restart client machines.
    5. Create a new AV config with a new username and password
    6. Import it to LDMS Agent Configuration
    7. Push the settings to your machines.

     

    This workaround enables username and password and they are recognized correctly on all computers.