Error: Missing Avalanche GUID, using MAC as GUID when starting Remote Control session

Version 2

    Verified Product Versions

    Wavelink Remote Control 4.0Wavelink Remote Control 4.1

    Environment:

    Honeywell VM3 windows 7 64 bit terminal

    WLE_WinPC_Win64_5_3_20.exe enabler client

    Remote Control v4.1.3.002

    Avalanche 5.3.x

     

    Issue:

    • When I start up Remote Control on this device, I get the error message: "Missing Avalanche GUID, using MAC as GUID"

     

     

    Resolution:

    In the Remote Control Client Configuration package, Set the connection Policy to Silent (shown below).

     

    OR

     

    Disable GUID Generation (4.06 and up)

    HKEY_LOCAL_MACHINE\SOFTWARE\Wavelink\Avalanche

    Dword = GenerateDeviceGUID

    Value = 0 (disabled) or 1 (Enabled)