Emails notifications about tickets are not sent

Version 4

    Verified Product Versions

    LANDESK Service Desk 7.8.xLANDESK Service Desk 2016.xLANDESK Asset Central 2016.x


    Emails Notifications about tickets are not sent and do not appear in outbound email queue (How to monitor the Service Desk outbound email queue with a simple query?).


    Possible Cause:

    Background Service is not running.



    Start Background Service.