Reports do not work and display error: "An appropriate license has not been given to the program"

Version 4

    Verified Product Versions

    LANDESK Management Suite 9.6LANDESK Management Suite 2016.x

    Problems/Symptoms:

     

    Reports do not work and display error: "An appropriate license has not been given to the program"

     

    2016-04-18-47-07.jpg2016-04-18-17-58.jpg

    Cause:


    This is can be caused by a licensing issue. So verify that the license is still intact and up to date. However, there are instances where the license has been updated, core has been reactivated, but the error still displays





    Fix:


    If the license has been verified, then this is most likely caused by a corrupted "Console.exe.GrapeCity.licenses.dll" file. The.dll file will need to be replaced with a known good working one. One can be obtained here for versions 9.6 sp2 and 2016.x.