Helpdesk fails immediately on startup (doesn't even show the splash screen)

Version 1
    Question

    Helpdesk fails immediately on startup (doesn't even show the splash screen) however Designer and other utiltiies start without a problem.

    Answer

    Caused by MAPI32.DLL not being present on the machine. Simply put a copy into the system32 folder

    Environment

    HelpDesk 6.1