Windows 10 and LDMS 2016 console installation problems

Version 2

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.x

    Issue:

     

    Installing or reinstalling LDMS 2016 console on Windows 10 machine fails just after starting the installer.

    When you click setup.exe the installer crashes.

     

    Common Error:

     

    ERROR: Unable to determine the installed feature. (ProductController.SetInstallState())

     

    Solution/Workaround:

     

    1. Install LDMS 9.6 console

     

    2. Update it to LDMS 9.6 SP2

     

    3. Install 2016 console. When you click the setup.exe now, it will run and upgrade the console on the machine.