Announcing Service Desk 2016.2

Version 1

    We are pleased to announce that the latest release of LANDESK® Service Desk, version 2016.2 is available starting July 8, 2016.


    This release brings new features and enhancements that elevate the user experience, including:


    • Workspaces
      • Flexible history view
        • View in timeline or document
      • Contextual action panel
        • Actions available alongside relevant form
      • Enhanced corporate theming
        • Apply corporate logo colors as theme
      • Improved form layout
        • Two column forms
        • Expand or contract grid boxes
    • Workspaces and Web Access
      • Simple triage capability
        • Capture initial information before choosing process


    Bonus Value

    In addition, get the new Recurring Activity Design App. available from the Design App Store.


    More Information

    Download What’s New in LANDESK Service Desk 2016.2 for  further information.


    Access Service Desk 2016.2

    Customers of Service Desk can access the on-premise version via the download area



    No uninstall is required. The Cloud platform is updated for customers of LANDESK Service Desk as a Service in line with Cloud Operations procedures and communications.


    End of Life

    LANDESK Service Desk 2016.2 replaces 2016.1 as the next available release, but the End of Life policy does not change with this release. View the latest end-of-life dates web page


    Beta Program

    Join the Service Desk beta program. to try out future pre-release developments.