No default query has been set for this business object

Version 1

    Verified Product Versions

    LANDESK Service Desk 7.7.x

    Question

    On attempting to use any 'Add' action e.g Add Problem or Add Change receive the following error: No default query has been set for this business object

    Answer

    1.     Enter Console using an admin login.

    2.     Enter the "Object Designer"

    3.     Drill down the relevant domain e.g Change

    4.     Double Click on the relevant object

    5.     On the right hand side of the screen in the user interface properties there is an option for "Default Query"

    6.     Change this to "All Changes" (or appropriate to whichever domain is affected)

    Environment

    ITBM all versions