Issue: New computers are not showing up in tasks targeted with a query

Version 4

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.xEndpoint Manager 2017.x

    Issue

    New computers are no longer getting added to tasks targeted with a query.  The computers show up in the query when it is run manually.  Restarting the task makes no difference.   Following is in the SCHEDQRY.EXE.LOG file for the Task ID:

     

    Error: console user for task: [24429] does not exist, restart task with a new user

     

    Cause

    Conflicting Roles assigned to the Console user that last saved the task.

     

     

    Solution

    Consolidate the Roles assigned to the Ivanti EPM Console user so they only have one role assigned. If the Ivanti EPM user is a LANDESK Administrator, make sure they only have the LANDESK Administrator role assigned to them which gives them full rights.