Unable to schedule a package deployment task in the Landesk web console

Version 4

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.x

    Issue

     

    You are connected to the Landesk web console.

     

    You would like to create a scheduled task to deploy a specific software package to some client computers.

     

    However when you select the package and click the "schedule" option in the Landesk web console,

     

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    the following error code is displayed:

     

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    Additionally, IIS logs show the following entry:

     

    192.168.0.25 GET /remote/SoftwareDistribution/EditScheduledTaskDialog.aspx taskId=0&nodeId=1&mainPackageId=82 80 domain\USER 192.168.0.54 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 500 0 0 46

     

     

    Cause

     

    This issue is more likely to occur after upgrading the core server or applying a component patch as it has to do with incorrect .DLL files located in the C:\inetpub\wwwroot\LANDesk\LDMS\bin folder.

     

     

    Workaround

     

    In order to fix the issue, please follow these steps:

     

    1) Log on to your core server and open the C:\inetpub\wwwroot\LANDesk\LDMS\bin folder

     

    2) Search for any of the following files:

     

    landesk.managementsuite.softwaredistribution.business.dll

    landesk.managementsuite.softwaredistribution.data.dll

    landesk.managementsuite.softwaredistribution.winui.dll

     

    3) Take a backup of these files and then delete them from the folder

     

    4) Restart the Landesk web console

     

    You should now be able to successfully schedule a deployment package for the package.

     

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