Issue: Web application not working with LANDESK Antivirus installed

Version 1

    Verified Product Versions

    LANDESK Management Suite 2016.x

    Issue

     

    With LANDESK Antivirus installed a Web Application is not working

     

    Cause

     

    Typically this is caused by a port being monitored by LANDESK Antivirus that the web application is using even though the application has been added to the trusted application list and by adding the URL to the trusted list.

     

    Resolution

     

    Change the monitored ports settings from "Monitor all ports" to "Monitor selected ports" and then remove the port number that the web application uses. 

     

    If all computers do not use this web application you can create a separate LANDESK Antivirus setting with the ports change and deploy that only to clients that use that web application.