About the Cloud Service Appliance warranty

Version 6

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 9.6Endpoint Manager 2016.x



    Ivanti, Inc. warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchases.


    During the warranty period, purchaser must promptly call Ivanti and provide the info  as below.


    Customer Name: Customer Contact Name
    Phone number: Customer Phone Number (include multiple numbers if needed)
    Customer E-Mail: [email protected]
    Company Name: Company Name

    Customer Address Customer Street Address
    City, State. Zipcode: Customer City, State / Province Postal Code

    Country: Country
    Serial number: Serial Number of the Unit to be returned (Exp. 031000XXXX)

    Shipping Method: (Specify Overnight or Ground Shipping depending on urgency)

    Reason: Give an explanation the system is being returned and a replacement sent (Example: Hard drive failure, or System needs to be upgraded to the latest build of the software due to the SD3 issue)