Failed to post the certificate to the CSA

Version 3

    Verified Product Versions

    LANDESK Management Suite 9.6LANDESK Management Suite 2016.x

    Problem:

    When trying to post your cert from core to CSA, you get a message stating Failed to post the certificate to the CSA. Failed to save the CSA settings.

     

    Known Solutions:

    1. Reboot the CSA
    2. Reset Service and Admin account passwords on the CSA
    3. Verify port 443 from core to CSA is open.
    4. Restart the Landesk management gateway service
    5. Check the .0 files in the ldlogon folder, make sure they have the proper CSA  information and that they are also in the core shared files\keys folder.
    6. Read the program files\landesk\managementsuite\log\console.exe.log for more information on the failure to post the cert.

     

     

    Note: When encounter this kind of issue, it may be a good idea to also review Unable to Update CSA Information in LDMS