"Agent Not Found"  Avalanche On Demand (AOD)

Version 1

    Verified Product Versions

    Avalanche 6.1Avalanche 6.0Avalanche 5.3Avalanche 5.2Avalanche 5.0Avalanche 4.8Avalanche Pre-4.8Avalanche SE 5.3Avalanche SE 5.2Avalanche SE 5.0Avalanche SE 4.8Avalanche SE pre-4.8

    If you are receiving the Agent Not Found message on your device, check the avalanche enabler and make sure that you are pointing to an Avalanche server address under Connection tab.  If this is blanked or greyed out, more than likely you have set SaaS to scan to config.  Change this to manual, and then go back to connection.  You should now be able to set your server address. Those can be found via the doc linked below.

     

    AOD Ports and Device Connection Info