Error: "The Target account name is incorrect" appears when creating a new distribution package.

Version 4

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.xEndpoint Manager 2017.x

    Issue

     

    At times a pop-up window "The Target account name is incorrect" appears when creating a new distribution package.

     

    Cause

     

    The default package location is pointing to the old Core Server.

     

    Solution

     

    1. Click the gear icon in the Distribution Packages tool in the Ivanti EPM Console.
    2. Change the "Default package location" to point to the package share for the new Core Server.