How to solve issue: Bulk Action in Workspaces is slow (takes longer than expected)

Version 5

    Verified Product Versions

    Service Desk 7.6Service Desk 7.7.xService Desk 7.8.xService Desk 2016.xAsset Manager 2016.xService Desk 2017.x


    When execute Bulk actions in Workspaces, the process speed is slow, which takes longer than expected, such as 3-5 minutes or even longer.


    The bulk action poll period is 300 seconds by default in 2016.3.


    Open console - settings - system, set Scheduled Bulk Action Poll Period (Seconds) to '5', which means the poll time is 5 seconds.

    Then restart the service 'Background Service' in configuration center.


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