Error: "Failed to send out own cert. Cert may not exist." during Advance Agent installation

Version 4

    Verified Product Versions

    Endpoint Manager 2016.xEndpoint Manager 2018.x

    Issue

    Warning: The client public cert was empty! Didn't send it out.

    Warning: Failed to send out own cert. Cert may not exist.

     

    During the Advance Agent installation you will see these warnings appear repeatedly in the AdvanceAgent.log file, located in 'C:\Windows\temp\', until the agent.exe is downloaded and installed.

     

    Resolution

    This warning is typically cosmetic and can be ignored. If agent installation is unsuccessful, or you see further errors, please contact LANDESK support.