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- Administrator access to the Landesk Service Desk Console
- Working knowledge of Landesk Service Desk Object and Query Designs is needed to verify the success of the installation
- Administrative access to the SQL server running your Landesk Service Desk Database
- Working knowledge of running SQL scripts, adding SQL Agent Jobs and Triggers is needed to verify the success of the installation
- We strongly recommend seeking assistant of a DBA for this tasks
- The script uses SQL Server 2016 syntax. If you are using older SQL Server versions please check with this article on how to make it compatible:
The License Statistic Tool will write the License Usage Statistics every 5 minutes to 4 Statistic tables.
The granularity reaches from 15min to 1 month, so that a details picture of your license usage should be provided.
To Install the statistics, please follow the attached "Installation Documentation".