During the install of the LANDesk remote control feature, the LANDesk Virtual Smart Card reader will be installed. This may cause authentication issues in some environments, including those using SSO.
Use the following command to create a batch file, or a LANDesk custom script, that can be deployed to affected machines. This command will remove the smart card reader from the system.
"LDMS_LOCAL_DIR%\..\lddevcon.exe remove LDRemoteSC"