Issue: Building HII database is failing after adding new drivers.

Version 6

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.x


    While building the HII database, the following error pops up:

    "Processing drivers for HII failed.  Error "Index was outside the bounds of the array."




    Microsoft changed the format for INF files.



    Download and install 2016.3 SU3 (See note below) by referring to the following document: LANDESK Management and Security 2016.x and newer Sustaining Patch Information


    Any update past 2016.3 SU3 is viable as well as the service updates are cumulative.