Announcing Service Desk 2016.4

Version 3

    We are pleased to announce the release of Service Desk Version 2016.4, available from January 31, 2017.


    We’ve added enhancements to improve control, visibility, and experience for users. It’s all about the detail.


    Read more about the highlights of 2016.4 below:

    • Extended management over Workspaces menu design
    • Greater control over Workspaces dashboard publishing
    • New authentication method
    • Access to Xtraction reporting and dashboards



    Please refer to the document What’s New in 2016.4 for further information.


    Access Ivanti Service Desk 2016.4

    Registered individuals can access the newest Service Desk software via the download area on the Community from January 31. For the latest end-of-life dates, refer to the Customer Support End of Life web page.


    Beta Program

    Join the Service Desk beta program to try out future pre-release developments.