Integrated Login into Web Access or BridgeIT failes via Identity Server in SD 2016.4

Version 2

    Verified Product Versions

    Service Desk 2016.xAsset Manager 2016.xService Desk 2017.x

    Problem

    Whilst login in with Integrated Login via Identity server you receive an "unexpected error" like this one (the GUID might be different)

    2017-02-14_07-11-47.png

    Cause

    Whilst Integrated Login has been enabled on the Application, Windows Logins (which are behind the integrated login) have not been enabled on the Identity server.

     

    Solution

    Enable Windows Logins in the Identity Server which is been used by the application.

     

    2017-02-14_07-17-54.png