Unable to create a link based share over 200MB or add more than 50 files to an existing share

Version 2

    Verified Product Versions

    AppSense DataNow 4.1AppSense DataNow 4.2AppSense File Director 4.3

    Introduction

    As of DataNow / File Director 4.1, by default users will receive the following dialogue if they try and share a file to a recipient which is over 200MB

     

    The Web client:

     

     

     

     

     

    Share exceeds maximum individual share size

     

     

     

    The Windows client:

     

     

     

    Create share, <share>, failed with message "Unknown protocol error (1113)"

     

    Similar messages my be returned if a user attempts to add more than 50 files to a link-based share

    Detail

    Default restrictions have been implemented to ensure the reliability and timeliness of share creation. These limits can be adjusted with the assistance of AppSense support. Please raise a ticket via the portal or telephone quoting this article's solution ID if this is required.