File Open/Save Dialogs show mapped drives as disconnected within Elevated Applications

Version 1

    Verified Product Versions

    AppSense Application Manager 8.9AppSense Application Manager 8.8AppSense Application Manager 8.7AppSense Application Manager 8.6AppSense Application Manager 8.5

    Introduction

    When elevating an application using Application Manager's User Rights Management (URM) feature, File Open/Save dialogs of elevated applications may show network drives as disconnected, whilst they appear connected with explorer.exe.

     

    Detail

    This issue is due to the way User Account Control (UAC) creates two separate access tokens, each with associated with their own underlying logon session (LUID).

    This behaviour is covered within Microsoft UAC Documentation:

    As per the above article, an optional security policy can be configured to allow both access tokens to access the same mappings:

     

    Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System

     

    Value Name:   EnableLinkedConnections

     

    Value Type:   REG_DWORD

     

    Value Data:   1