BITS downloads fail on Windows 10 and Server 2016

Version 3

    Verified Product Versions

    AppSense Management Center 8.7AppSense Management Center 8.6AppSense Management Center 8.5AppSense Management Center 10.0AppSense Management Center 10.1

    Introduction

    BITS downloads fail on Windows 10 and Server 2016

     

    When checking the downloads folder on the client you will see a GUID folder (relating to the package) but it will be empty or contain a zero byte .tmp file.

     

    C:\Program Files\AppSense\Management Center\Communications Agent\download\{GUID}\BITxxxx.tmp

     

    The Bits event logs may also show the following

     

    BITS stopped transferring the ***JOB_Name*** transfer job that is associated with the http://***URL*** URL. The status code is 0x800706D9.

     

    Detail

    It appears that for BITS downloads to work on Windows 10 / Server 2016 the Windows Firewall Service needs to be running.

     

    This issue appears to be specific to Windows 10 / Server 2016 and will also affect any other service that utilizes BITS. (Eg. Windows Updates)