A Blank Window appears when trying to change the version of a CI

Version 1

    Issue:

    Add a CI to a change
    Open up CI from within Change
    Click Set Current Version - a blank window appears.

     

     

    Environment:

    7.2.x onwards

     

    Solution:

    The Editor Type for Config Item in Object Designer has not been set to CI Manager.
    So he is getting default 'process' view of the object rather than the explicit CI Manager view.

     

    Go into Object Designer.
    Expand the Configuration Management folder.
    Double Click the Configuration Item Object.
    In the Properties there is an entry called Editor type, change this to display CI_Manager.
    Save changes.