Logon delays when redirecting folders to a CIFS share.
Null entries in the "Shell Folders" registry key (HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders)
The Microsoft API, SHGetFolderPath, attempts to verify that a special folder exists if the "CSIDL_FLAG_DONT_VERIFY" flag is not passed when returning the path for a folder.
If a special folder has been redirected to the network, this call can timeout and fail due to network and/or authentication issues as the initial call is made using the machine account. For customers experiencing this issue with folder redirection enabled to a CIFS sharem, adding an SPN for CIFS may also resolve the issue.
These timeouts can cause significant delays during log-on as there could be a 5 second delay for each CSIDL path being enumerated.
Additionally, in certain circumstances, calling SHGetFolderPath for a special folder that is for some reason unavailable can result in the "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" key (as opposed to the 'User Shell Folders' key) being NULLed. The "Shell Folders" key is a legacy key and should not be used, however, some applications, such as Lotus notes, still use it and encounter issues due to the null values within.
The CreateSpecialPaths engineering setting was added to Environment Manager 22.214.171.124 and above to control the "CSIDL_FLAG_DONT_VERIFY" flag when calling SHGetFolderPath.
Additionally, the default value for CreateSpecialPaths was changed from 1 (create/verify) to 0 (Do not create/verify) from Environment Manager 126.96.36.199 onwards.
AppSense Product: Environment Manager
Introduced (Agent): Environment Manager 188.8.131.52
Deprecated (Agent): N/A
Introduced (Console): Environment Manager 184.108.40.206
Deprecated (Console): N/A
Note - Certain common engineering settings have been made configurable via the "Custom Settings" option within the Environment Manager Console (only applicable to 220.127.116.11 and later)
Valid Registry Hives (* = highest priority, where applicable):
8.0.x.x Registry Key: N/A
8.1.x.x + Registry Key: \Software\AppSense\Environment Manager
Registry Value Name: CreateSpecialPaths
Registry Value Type: REG_DWORD
Registry Value Data: 0 or 1
Prior to 18.104.22.168:
Default (if not set): 1 (Paths are verified / created, "CSIDL_FLAG_DONT_VERIFY" flag is not set)
Default (if not set): 0 (Paths are not verified / created, "CSIDL_FLAG_DONT_VERIFY" flag is set)
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