Deployed packages show status 'Install Failed [Error: 1603]'

Version 1

    Verified Product Versions

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    Introduction

    After deploying new Agents or configurations the Deployment Console shows the following status:

    'Install Failed [Error: 1603]'

    When manually installing an MSI package (Agent or Configuration) the following error appears in the eventlog:

    Error 1327 - Invalid drive X:\.

    Detail

    This issue is usually caused by a miss-configuration (Windows installer) in the user Shell folders. Usually one of the shell folders will be set to a non-existent drive.

    Logged on as administrator check the following registry keys for the incorrect drive/path and correct as required:

    HKCU\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders
    HKCU\Software\Microsoft\Windows\Current Version\Explorer\Shell Folders