Where can one find more information about BITS jobs on an end-point

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    Introduction

    AppSense Management Center (AMC) uses the BITS feature of IIS to download packages to end-points for installation and to upload non-priority events to the AMC.  Sometimes these downloads or uploads may not happen, such that an end-point does not have installed what it should or events that have occurred on an end-point may not be available to view view via the Management Console.  Sometimes these issues can be caused by problems with the BITS jobs that are created on the end-point to facilitate these transfers to and from the AMC.

    Detail

    The cause of BITS transfer problems are beyond the scope of this article but comparing event log entries from a fully working end-point with a non-working one is a good place to start.

    For each BITS job, there should be the following event log entries in chronological order:

                           

    Event Id

    Text

    3

    The BITS service created a new job: XXXX

    59

    BITS started the XXXX transfer job

    60

    BITS stopped transferring the XXXX transfer job

    4

    The transfer job is complete

     

    To dump the events to file for analysis elsewhere, run the following command:

    wevtutil epl Microsoft-Windows-Bits-Client/Operational c:\temp\bits.operational.evtx