During a user logoff Environment Manager logoff actions are unable to process and do not complete. No personalization sync up occurs for Session Data/Desktop Settings.
This issue affects Environment Manager 8.1 through to 8.4, which all use local group policy to launch the logoff (EmExit) process. Environment Manager 8.5 onwards only uses this method if "Enable logon sub-triggers" is disabled.
Security Templates - Local group policy processing is disabled
In an environment where local group policy is disabled on endpoints a domain based GPO will be required to run EMExit.bat as part of a domain logoff script routine.
2. User Configuration > Windows Settings > Scripts (Logon/Logoff) > Logoff
3. Click on Add to open the Edit Script dialogue box and configure the following:
C:\Program Files\AppSense\Environment Manager\Agent\EmExit.bat