This issue occurs when using impersonated Configuration and Service account credentials.
In the Server Configuration Utility [SCU], after entering the credentials click Next and the following message is returned.
- This user isn’t allowed to sign in to this computer
The configuration cannot then be completed.
The AppSense SCU Configuration & Service accounts are restricted from interactive logon to the current machine.
This restricted configuration is usually applied to service accounts in secure environements and can be applied.
This can be applied at either Group Policy or Local Policy level.
To allow interactive logon to the AppSense Server machine account(s) for the configuration & service accounts you will need to enable the logon permission in the following location in either Local or Group Policy.
- Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignments
- Deny log on locally
- Deny Logon through Terminal Services