EMPSHost.exe crashes intermittently

Version 1

    Verified Product Versions

    AppSense Environment Manager 8.4

    Introduction

    The EMPSHost executable can be seen to crash intermittently only on Windows 7 or 2008R2 endpoints.  Application event log entries prior to this crash can include the below .NET errors:

     

    .NET Runtime version '<2.0.50727.xxxx>' - Fatal Execution Engine Error ('<000007FEFxxxxxxx>') (80131506)

    Detail

    This is caused due to an access violation when using the 'ICryptoTransform.TransformFinalBlock' API to perform a cryptographic operation in a .NET Framework 3.5-based application.  A supported HotFix is available from Microsoft using the below article: