Agents and configurations are not downloaded when deployed via management center

Version 1

    Verified Product Versions

    AppSense Management Center 8.7AppSense Management Center 8.6AppSense Management Center 8.5AppSense Management Center 8.4AppSense Management Center 8.3AppSense Management Center 8.2AppSense Management Center 8.1AppSense Management Center 8.0

    Introduction

    Agents and configurations are not downloaded when deployed via management center

    CCA logs show every poll:

     

    L1 T9200 51765296 [TransferQueue] ERROR: failed to AddFile to job

    L1 T9200 51765296 [TransferQueue] ERROR: [Error 800704dd not found]

    L5 T9200 51765296 [TransferQueue] INFO: download job in state 3

    Detail

    The CCA service is being run as a domain admin instead of LocalSystem.

    Domain admins are not able to create BITS jobs.

    Ensure that the "AppSense Client Communications Agent" service on all endpoints is set to run as Local System.