Poll Now ‘The network name cannot be found’

Version 1

    Verified Product Versions

    AppSense Management Center 8.7AppSense Management Center 8.6AppSense Management Center 8.5AppSense Management Center 8.4AppSense Management Center 8.3AppSense Management Center 8.2

    Introduction

    The network name cannot be found
    is returned when using Poll Now in the Management Center Console.

    Detail

    The Admin share has been disabled on the endpoint.

    ‘Poll Now’ uses the same mechanism as ‘Install CCA’ from the Management Console, which requires the endpoint admin share to be open. If the admin share has been disabled on the endpoint then ‘Poll Now’ will fail with the message

    The network name cannot be found