Restoring a Datanow v2 snapshot onto a Datanow v3 base appliance may fail

Version 1

    Verified Product Versions

    AppSense DataNow 3.0

    Introduction

    Restoring a snapshot of a Datanow v2 appliance configuration which contains a Wildcard Certificate (eg *.domain.com) may fail to restore successfully on a Datanow v3 base appliance.  The configuration will restore successfully onto another Datanow v2 appliance.

    Detail

    This is caused by the certificate issue which is described in this article: Wildcard certificate import fails on DataNow 3.0 appliance

    This issue has been resolved by our development team as of DataNow 3.0 Update 1. This patch should be installed prior to restoring the v2 appliance configuration.