How to signin as 'root' on the CSA (Cloud Service Appliance)

Version 1

    Verified Product Versions

    LANDESK Management Suite 9.6LANDESK Management Suite 2016.x

    Issue:

    A LANDesk administrator is interested in making changes to the Cloud Service Appliance as the root user.

     

    Solution:

    Making any changes to the CSA via root renders the CSA unsupported, or best effort, if something goes wrong. It is recommended to backup the CSA before taking this action:

     

    1. Enter "sudo su" in the command line while connecting to the CSA via telnet.
    2. Enter the CSA's administrator password. Press enter.

     

    Root access should be granted.