The window does not pop up when selecting the Change settings button to schedule an agent settings change

Version 4

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.x

    Problem

     

    Any pop up window from the console, usually under agent settings or Patch and compliance, will not open. The button will be clicked and nothing else happens.

     

    Solution

     

    Please run the following command on the core server database. Be sure that you are taking the proper backups and snapshots prior to making any database modifications.

     

    begin tran 
    delete from KEYVALUE WHERE APPLICATIONNAME = 'SWDTaskSettings' AND KEYNAME = 'DefaultTaskOptions' 
    commit
    

     

     

    Once this is done running, relaunch the console and test creating a task.