How to install or schedule MacOS agent deployment

Version 9

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.xEndpoint Manager 2017.xEndpoint Manager 2018.x

    Manual Installation

    Local installation steps

    1. Create the MacOS Agent Configuration in the Ivanti Management Console
    2. Open Safari or another browser
    3. Browse to http://<coreServerFQDN>/ldlogon/mac (coreServerIPaddress should work as well)
    4. Select name of the agent configuration that is desired
    5. Once the agent configuration has been downloaded run the installer (requires admin rights).


    Copy agent configuration .dmg locally

    1. Navigate to \LANDesk\ManagementSuite\ldlogon\mac on the core server
    2. Copy the .dmg from the core to the client
    3. Run .dmg locally


    Schedule MacOS agent from core


    Configure scheduler account on core server

    Make sure the LANDesk Scheduler Service has an administrative account that can read, write, and execute applications locally

      • On the Core Console, select Configure then Services
      • Select the Scheduler tab
      • Select the Change Login... button
      • Click Add
      • Enter the Mac administrative account that will be managing all desired Mac devices on the network



    Enable remote login locally

    • Select the Apple
    • Select System Preferences
    • Select the Sharing folder
    • Check Remote Login

    Verify firewall settings locally

    In most environments the firewall does not need to be configured as MacOS firewall is application based and handles the ports accordingly. The Security and Privacy settings screenshot below is a representation of what is typical. To verify if the firewall is set to defaults, see below:

    • Click the Apple
    • Select System Preferences...
    • Select Security & Privacy
    • Select the Firewall tab

    If the firewall needs to be enabled on Mac devices, please refer to this document for essential ports necessary to facilitate Mac to LANDesk connectivity: About Ports used by Ivanti Endpoint Manager ( EPM ) / LANDESK Management Suite ( LDMS ) - full list


    Steps to schedule agent deployment

    1. Detect the Macintosh devices using Unmanaged Device Discovery (UDD)
    2. Create the Agent Configuration
    3. Deploy the Mac agent to the unmanaged device


    Supplemental Documentation

    Locations and "How To's" of Ivanti EPM agent MacOS components for Windows administrators unfamiliar with MacOS