Right click options are missing in the Console.

Version 2

    Description:

    After a reinstall or an upgrade to the core or remote console, some right click options, such as Ping, Tracert, and Computer Management, may no longer appear.

     

     

    Cause:

    The following registry key is missing from the affected computer.

    HKEY_LOCAL_MACHINE\SOFTWARE\Managed Planet\Console Extender

     

     

    Resolution:

    Option 1:

    1. Export the following registry key from a working machine, and save the file as Console_Extender.reg
      1. HKEY_LOCAL_MACHINE\SOFTWARE\Managed Planet\Console Extender
    2. Copy Console_Extender.reg to a network share accessible by the problem machine
    3. From the problem machine, double click Console_Extender.reg. Click Yes when prompted.
    4. Log into your console and verify that functionality has been restored.

     

    Option 2:

    1. Download the attached file, extract it, and double click Console_Extender.reg. Click Yes when prompted.
    2. Log into your console and verify that functionality has been restored.