"Run As User" Actions failing

Version 2

    Verified Product Versions

    AppSense Environment Manager 10.0AppSense Environment Manager 8.6AppSense Environment Manager 8.5AppSense Environment Manager 8.4AppSense Environment Manager 10.1

    Symptoms

    Actions failing when "Run As User" feature is assigned.

    Cause

    During the installation of the Environment Manager Agent a Private Key is installed into the MachineKeys directory, if this Private Key fails to install, is unintentionally removed or becomes corrupted, the "Run As User" feature will stop functioning.

     

    If Auditing is enabled you will see any actions assigned with the "Run As User" feature failing with the error below.

    Error Code: 1346 Error Text: Either a required impersonation level was not provided, or the provided impersonation level is invalid.

    Solution

    Please run a Repair of the Environment Manager Agent or Uninstall and Install the Environment Manager Agent to ensure the Private Key is installed correctly.