Following the merger of LANDESK and HEAT into the new company Ivanti, Product Management is now working on aligning ITSM roadmaps to benefit customers of both product lines. There is more work to complete before we can fully share these plans, but be assured that at this point both products remain active, supported and will continue to be enhanced with new features for the foreseeable future. No end of life of either product line is planned.
As our plans evolve and we progress the work combining the best of both ITSM solutions together we will be providing updates to all customers, both one to one, in our customer conferences and other customer events, and in updates posted here into the community.
We’re excited to be building a bright ITSM future for all our customers.
Ian Aitchison - Product Director ITSM